As we try to build our business and our customer base, it is necessary not to neglect our current customers. If we want to strive on success and sales, we need to put some effort into building customer loyalty. I will work on a series of "Tips For Building Customer Loyalty" so check back often for a new blog on this topic!
1. Offer Customer Incentives. Give your customers a reason to be loyal to your business and come back for more! Offer a Free gift with purchase or a buy 5 get one free, or even a preferred customer program where after placing a certain number or orders with you, they get a free product. If you can offer free shipping or discount for ordering personally with you, include this as a customer incentive. Be creative and come up with your monthly incentives for your customers and watch them come back for more!
2. Do follow-up and courtesy calls. Don't just call a customer to see if they need more product, call them to see how they're doing, to check up on them, to find out how the family is doing. Try to always remember an event that will be going on with them and call back to check in and ask how it all went. They will see you are interested in them and not just their business, and they will come back for more! Facebooking, texting and emails are good, especially when we live in a fast paced society, but a phone call is a building block!
3. Provide excellent customer service. Each company has policies, but as consultants or representatives, there are things we can do to go the extra mile for our customers. Don't hesitate in providing the best service you can when it comes to questions about exchanges, returns or unsatisfactory purchases. When our customers see us go the extra mile for them, provide them a small thank you gift, or from time to time send them a little something for their wait or just for placing an order, they will come back for more!
Stay tuned for more tips!
Positive thoughts turn to positive actions which becomes a way of life.
Go get it! -Michelle Perez
If
you are looking for a Direct Sales Company, Scentsy Family is an
amazing company with amazing leaders that are revolutionizing the market
and are branching out internationally. I would LOVE to sponsor you on
my team and train you and help you with your business!
Please visit my website and feel free to contact me, I'd love to hear from you!
Connect with me on Facebook
https://aromamia.scentsy.us
https://gustomio.velata.us
F.O.C.U.S. and get back to basics so your business will thrive! No matter where we are on our business adventure and journey, here are some things we need to do with consistency to get back on track and enjoy the ride!
F.O.C.U.S. Can you FOCUS on your journey to results?
Follow One Course Until Successful
Keep focused on your business and your journey. Sometimes when we lose focus on our business, or focus on other things thinking we can "multi-focus", usually we end up changing our priorities and sacrificing our vision and our focus and we lose time, momentum and motivation. When we focus on our priority, when we put our vision first and we Follow One Course Until Successful, we will be able to give out attention to other things because our #1 priority will be on the right track.
If we have lost track or focus, here are a few things we can do, consistently, to get back on track and stay on FOCUS until we can take on other things.
When we plant seeds and cultivate CONSISTENTLY, we get back to basics and we SUCCEED!
Are you SHARING your business every day or are you missing opportunities to share with others? Are you collecting new customer info on a daily basis? The only way to grow is to go! Go and share!
Are you CREATING opportunities? Are you creating parties, open houses, events, or recruiting opportunities and asking everyone around you to attend, buy, host or join your team?
Are you OFFERING everyone all the benefits your company has when it comes to buying (deals & specials), hosting (free or half off), joining (change of lifestyle)? Are you offering all the benefits your products have to show for? You can change a life just by offering these benefits to everyone!
Are you EXPANDING your customer base by offering special monthly deals like a product of the month club? Expand and keep your customer base by creating personal deals and offers for those returning customers.
Are you SETTING your goals and SEEING your vision grow? Always re-visit your reason for joining your company and what you expect from it. If you're not seeing results, then re-examine, re-evaluate and change your course of action.
ALWAYS F.O.C.U.S.!!!
Positive thoughts turn to positive actions which becomes a way of life.
Go get it! -Michelle Perez
If
you are looking for a Direct Sales Company, Scentsy Family is an
amazing company with amazing leaders that are revolutionizing the market
and are branching out internationally. I would LOVE to sponsor you on
my team and train you and help you with your business!
Please visit my website and feel free to contact me, I'd love to hear from you!
Connect with me on Facebook
https://aromamia.scentsy.us
https://gustomio.velata.us
Need ideas on how to get your customers to buy your products monthly? Want repeat customers? Here are 3 tips to implement in your direct sales business and watch your sales grow!
1. Promote a specific product for a specific time period (whether it be monthly, weekly, bi-weekly). Offer your customers that choice to buy that product or a package of combined products for a certain amount of money with some type of savings or discount. Once they decide to buy, it will be easier for them to choose a product you are promoting and offering. If they want to add on, they will, without question. Produce the maximum number of sales by making their choice simple. Providing a product or package simplifies this decision for them.
2. Establish a personal connection with new, potential customers. Sure, it is easier for them to order online, but if you make their experience a more personal one, where you meet them and present your products to them, let them experience them hands on, and you get to know them, ask them questions, let them see you are listening and know that you care about their needs, they will buy and will become loyal customers. Also, personalize your packages, or promotion materials according to your market. If you make your promotions and marketing more personal, you are sure to get more interested buyers who will want to use your products for their specific needs. (Moms, business people, work force, students, Dads, realtors, doctors,)
3. Provide specific benefits about your products. Why should your customers buy your products? Why are your products better than the competition? Why will your customers benefit from buying your products? At times, you will find that the customers themselves are stating the benefits when they see how good the products are! When you talk about your products, use specific examples that will hit home with your customers. Be specific on what your products do, how they can be used, how they can improve your customers' lives or businesses. When you use specific words that appeal to whatever situation your customers are in, you will find you have established a connection and that will generate sales and keep them loyal.
Positive thoughts turn to positive actions which becomes a way of life.
Go get it! -Michelle Perez
If
you are looking for a Direct Sales Company, Scentsy Family is an
amazing company with amazing leaders that are revolutionizing the market
and are branching out internationally. I would LOVE to sponsor you on
my team and train you and help you with your business!
Please visit my website and feel free to contact me, I'd love to hear from you!
https://aromamia.scentsy.us
https://gustomio.velata.us
