Monday, December 9, 2013
As we try to build our business and our customer base, it is necessary not to neglect our current customers. If we want to strive on success and sales, we need to put some effort into building customer loyalty. I have worked on a series of "Tips For Building Customer Loyalty" so check the previous blog posts on this topic!
Here is the third and final blog in this series.
1. Throw in something extra and unexpected with your customer's orders. Think about when you go shopping and you find a little something extra in the bag, even if it's a free bookmark. Think of adding in a little something to your customer's orders, even if it's a free sample of something they haven't ordered. Think how nice they'll feel to see they got a little something extra in with their order. That will surely keep them coming back!
2. Make sure your customers receive your exclusive offers and specials before others do, or have a unique special exclusive mongthly offer for returning customers, that way they know what's new or what's on sale before others do, and that way they will feel like VIP's when they know they are getting a VIP treatment! That will surely keep them coming back!
3. Follow up for customer feedback. Ask them how they are enjoying their products, what they enjoyed most about their last purchase, and how you can make their experience even better the next time. Getting customer feedback shows them you care about your business and about them. That will surely keep them coming back!
I hope you all enjoyed this series and have implemented some of these tips in your business. I would love to hear your feedback regarding my blogs and tips! :)
Positive thoughts turn to positive actions which becomes a way of life.
Go get it! -Michelle Perez
If you are looking for a Direct Sales Company, Scentsy Family is an amazing company with amazing leaders that are revolutionizing the market and are branching out internationally. I would LOVE to sponsor you on my team and train you and help you with your business!
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