Thursday, October 3, 2013

Attitudes In Behavior And Body Language

What does our body language tell others? As representatives of a brand, we are marketing and branding ourselves, from the way we dress, to how we act, and what our body language says about us counts too. Here's a checklist we need to evaluate and examine as we find ourselves talking to customers, hosts and recruits. What are we telling others through our body language?

What do these body language attitudes tell those you come in contact with?
Positive/Interested Cues:
Direct Eye Contact 
Leaning Forward  
Open Arms and Hands
Sitting relaxed with hands down

Negative/Uninterested Cues:
Non-direct Eye Contact, looking around at everything else
Selfless expressions/non smiles
Taking steps back, leaning back
Arms Crossed, fists clenched
Sitting upright, arms crossed, sitting on the edge of seat

Nonverbal feedback:
Boredom (yawning, fidgeting, rocking body, tapping fingers)
Evaluation and Interest (leaning forward, squinting, head tilting, nodding, smiling)
Anxiety (sighing, nail biting, twitching, scratching, clearing throat, rapid eye movement)

These are great body language cues we should be aware of for ourselves as we talk with others and as others talk with us!

Positive thoughts turn to positive actions which becomes a way of life. 
Go get it!  -Michelle Perez

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Please visit my website and feel free to contact me, I'd love to hear from you!  

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